By using the MagdaMagda website, you accept our Terms and Conditions and Privacy Policy. We reserve the right to change these Terms and Conditions from time to time and we advise you to read through them each time you use the site.

Although every effort is made to ensure the accuracy of the information contained within the website MagdaMagda accepts no liability for any claim made by a person or company resulting from an error or omission.

Every effort is made to display the products as accurately as possible. However, the images are close representations of the products as there might be colour variations due to differences in monitor display. We recommend ordering a sample before buying quantities of fabric.

All content available on this website is the property of MagdaMagda. The logo and service mark displayed on the website are unregistered marks of MagdaMagda and are protected by UK and international law.

Neither the Content nor any other portion of the website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without prior written consent.

Delivery

Deliveries within UK mainland, Northern Island and Isle of Man are free.

There will be a charge for delivery to Jersey, the Channel Islands and international destinations. The price will depend on the location and you should contact us for a quote before proceeding with any purchase.

Standard items that are in stock will be despatched within 2 working days. By purchasing items made to order you agree to the delivery lead time being up to 6 weeks. You'll be emailed updates as your order progresses as we aim to complete all orders within this timeframe. In the event of any change you will be notified of a revised delivery date by email. If you do not respond you will be deemed to have agreed to the revised date.

Deliveries to locations outside the EU may be subject to import duties and local sale taxes, which will need to be paid by the customer on receipt of the goods. The rules vary by country and are determined by local government. You should contact your local customs office for further information.

Return Policy

You may purchase goods from this website by using any one of the payment options listed under Payments further down this page. MagdaMagda reserves the right to change its payment procedures at any time without prior notice to you.

In the event of receiving goods that are faulty or not as described, you are entitled to a refund or exchange if you return the items within 28 days from receipt of goods. You must ensure that the goods are returned in the condition in which they were received. We will not refund the goods in full if there are any signs of damage or misuse. Please retain the packaging for all of the items, as the goods must be returned in their original wrappings. We will refund to you the original purchase price for the goods in question. You are responsible for the cost of return delivery of the goods. Once we have received and inspected the goods, we will confirm the refund amount due to you by e-mail and make the refund within the following 7 days.

Queries should be raised immediately after detection of the defect by contacting Magda by email to hello@magdamagda.co.uk or calling 07765395052 and submitting photographic evidence along with proof of purchase.

We have high standards of wrapping our goods to protect them from damage during transit. However, each product should be carefully inspected upon delivery to ensure it has not been damaged in transit. If you notice any signs of damage that might have occurred during transport you should contact us immediately.  

All returns should be sent to: MagdaMagda, 20 Went Meadows, Greysouthen, CA13 0UH.

Made to order and commission items.

To cancel or amend your order we must receive your written notification to hello@magdamagda.com within 48 hours of you receiving our first order acknowledgement e-mail. We regret to advise you that we reserve the right to charge you for the costs incurred by the maker, up to the date of changes or cancellation. The amount of the charge will be calculated depending upon the specifics of your order and will be shown on your confirmation of order e-mail. We regret we are unable to accept the return of these goods as they have been specially made at your request. A final cancellation notice together with your receipt will be posted to your nominated address. 

Payments

MagdaMagda accept secure online payments via the following debit and credit cards: Visa, Mastercard and American Express for online payment.  We do not store your personal detail supplied by you, including your payment card details and the shipping address.

Guarantee

All products sold on this website are hand printed and handmade. As such, they might have slight variations in the weave, colour and texture including occasional slubs in the natural fabric. Linen and linen union crease easily and that is a part of the look. To ensure exact colour matching of the print it is advised to order quantities required for future use at one time. We make every effort to ensure accuracy in the printed designs. However, because of the hand printing process, the colours and details may not always be exact.

All products should be used for the purpose for which they are designed for and properly maintained as described in the care advice included.

MagdaMagda cannot be held liable for faults caused by:

  • Any condition due to normal wear of the material (e.g. colour fading and wear and tear, cuts or scratches, or damage caused by impacts or accidents);
  • Any condition due to the natural character of the materials (e.g. colour differences in wood, leather or fabric);
  • Any condition due to influences from external factors such as sun or light, temperature, dampness or pollution;
  • Any condition due to rental, business, institutional or commercial use or other unreasonable use;
  • Any condition due to negligence, improper cleaning, evident heavy soiling, abuse, alteration, fabric damage or failure due to additional chemical treatment.

Fire Safety

All of the upholstered furniture, floor cushion filling material and scattered cushion inserts comply with the The Furniture and Furnishings (Fire Safety) Regulations 1988.

The hand printed fabrics are supplied without any flame retardant treatment. If ordered for an upholstery project, they must be used in conjunction with a fire retardant interliner.  

The chalk paints, where used on the furniture, are non-flammable, however, not classified as fire retardant paints. Please see individual product descriptions for more information.

MagdaMagda cannot be held responsible for any consequential or incidental damage suffered by any person or property.

THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS